Hello Care.

 
 

Dear Hiring Team,

 

Dear Hiring Team,

I am writing to express my sincere interest in the Vice President of Brand and Creative Services position at Care.com. With over 25 years of marketing leadership experience, both on the agency side and in-house at Fortune 100 brands, my extensive background aligns seamlessly with the challenges and opportunities outlined in your job description.

Your organization's mission to address the universal challenge of finding great care resonates with me personally, as I am a mother of two sons who has relied on Care.com for our childcare needs over the years. I am deeply motivated by the idea of contributing to a company that combines technology and heart to impact people's lives positively.

Throughout my career, I have demonstrated a relentless commitment to delivering tangible, measurable results, honing skills that encompass strategic thinking, data analysis, exceptional leadership, and a profound understanding of the customer. My experience has equipped me with the ability to develop and execute comprehensive brand strategies that align with organizational goals and mission.

Here's how my background aligns with the key responsibilities outlined in the job description:

Brand Strategy and Leadership:

  • Developed and executed comprehensive brand strategies for Fortune 100 brands, including Microsoft, Target, and Starbucks, consistently exceeding expectations.

  • Led internal and external marketing teams to conceptualize and execute innovative brand campaigns and initiatives.

Creative Direction:

  • Provided marketing leadership and inspiration to in-house and external creative teams, ensuring alignment with the brand's vision.

  • Ensured all creative assets resonate with the target audience and maintain consistency across various touchpoints.

Content Creation:

  • Drove the creation of compelling, engaging, and shareable content across various platforms, including digital, social media, print, and video.

  • Collaborated with internal and external stakeholders to produce content that tells the company's story and supports marketing initiatives.

Campaign Management:

  • Partnered with peers to create and execute integrated marketing campaigns that enhanced brand visibility and generated excitement about products and services.

  • Monitored campaign performance, analyzed data, and adapted strategies for maximum impact.

Team Leadership:

  • Built, mentored, and led high-performing marketing teams, fostering a culture of innovation and scrappiness.

  • Provided guidance and support to team members, ensuring the delivery of high-quality work on time and within budget.

Budget Management:

  • Managed budgets for the marketing department, optimizing resources to achieve maximum results.

  • Oversaw spend allocation across channels and reported performance to senior leadership regularly.

Market Research:

  • Stayed current with industry trends, competitive landscapes, and customer preferences to inform brand and creative strategies.

I am particularly drawn to the unique opportunity presented by Care.com, where creativity, collaboration, and innovation are at the forefront of driving impact. My proven track record in achieving creative excellence within resource constraints, strategic mindset, and ability to think across short-, medium-, and long-term horizons make me confident in my ability to contribute significantly to the success of Care.com.

I am excited about the possibility of contributing to the growth and success of Care.com. I would welcome the opportunity to discuss my vision, strategies, and passion for propelling the organization to new heights in more detail. Thank you for considering my application.

Sincerely,

 

Melissa Herron

Exceptional brands forge profound meaning by intimately understanding and uniquely connecting with their audience, creating unbreakable bonds.

 

My marketing story

I am a modern-day marketing leader whose experience spans almost three decades. My skills and experiences demonstrate my ability to lead, innovate, and communicate effectively. I am an expert in building and maintaining relationships with customers, partners, and other stakeholders. I understand the needs and preferences of the target audience and know how to tailor marketing strategies accordingly.​

  • Experience in using data and analytics to measure and optimize marketing performance.  Leveraging data to make informed decisions, test new ideas, and demonstrate ROI.​

  • Experience in cultivating creativity and digital know-how within the marketing team. I believe in fostering a culture of innovation and experimentation and equipping the team with the necessary tools and skills to create engaging and effective digital experiences.​

  • Experience in obtaining professional development and staying updated on the latest trends and technologies. I am committed to learning new things, expanding my knowledge, and adapting to the changing market conditions.​

  • Experience in collaborating across silos with other C-level officers and functions. I believe aligning the marketing vision with the overall business strategy is important and working closely with other leaders such as the CEO, CFO, CTO, and CCO to ensure synergy and integration.​

  • Ultimately, I have a strong vision, agility, storytelling ability, customer-centricity, and leadership skills that set me apart from other candidates.​

Format Experience

TV / OOH / Social / Mobile / CRM / Search / Content / Display / Performance / Print / Experiential

Functional Experience

Brand Management/Media Buying & Planning / Budget Management & Negotiation / Digital Strategy and Implementation / Marketing Strategy & Oversight / Data Analytics / Communications Planning & Execution

Client Experience

I pride myself on being a servant leader as it allows me to create a work environment that motivates, inspires, and satisfies my team members. By serving others first, I earn their trust, respect, loyalty, and commitment.

My leadership perspective

As a servant leader, I am someone who puts the needs and interests of others above my own. I am not motivated by power or status but by a desire to serve and help others grow and succeed. These are some of my leadership qualities:

  • Listening: I attentively and empathetically listen to team members, customers, and stakeholders, valuing their input, feedback, and unspoken cues.​

  • Empathy: I care about team members' well-being and development, respecting their uniqueness and helping them achieve their goals.​

  • Healing: I cultivate trust and compassion, supporting team members through challenges and providing emotional and psychological assistance.​

  • Awareness: I'm self-aware, aligning actions with purpose and values, understanding my impact, and constantly seeking self-improvement.

  • Conceptualization: I think creatively and strategically, balancing long-term vision with short-term needs, and effectively communicate future possibilities.​

  • Foresight: I make informed decisions benefiting the organization in the long run using intuition, experience, and data.​

  • Stewardship: I steward the organization's resources, people, and mission, encouraging ownership and aligning decisions with goals.​

  • Commitment to Growth: I'm committed to team members' personal and professional growth, offering learning opportunities, mentoring, coaching, and celebrating successes.​

  • Building Community: I foster a sense of community within and outside the organization, promoting collaboration, cooperation, and making a positive impact in society.​